Eshae Living Strict cancellation policy is designed to provide hosts with greater assurance of
income while offering guests limited flexibility to cancel their reservations. The key terms of
this policy are as follows:
•
Full Refund Eligibility: Guests can receive a full refund if they cancel within 24
hours of booking, provided the cancellation occurs at least 14 days before check-in.
•
50% Refund: If guests cancel between 7 and 14 days before check-in, they
are eligible for a 50% refund of the nightly rate.
•
No Refund: Cancellations made less than 7 days before check-in are
non-refundable, and the host receives full payment for all nights booked.
It’s important to note that cleaning fees are always refunded if a guest cancels before
check-in, regardless of the cancellation policy.
For stays of 28 nights or more, Eshae Living applies a Strict Long-Term cancellation policy:
•
Full Refund Eligibility: Guests must cancel within 24 hours of booking and at
least 28 days before check-in to receive a full refund.
