Shay by Eshae - Pyramid point!

FAQ's

POPULAR QUESTIONS

Frequently asked questions from our guests

Frequently asked questions about our VIP services

How do I contact you ?

You will be provided all contact information upon booking.

Deposit policy

Deposit is required for all reservations.

Security Deposit

Security deposit is required, but Varys for each property.

Pre-Reservation

Yes, you can, but you will be required to make a deposit of at least 50% of the total reservation cost.

Deposit policy is only applicable if your check in date is 7 days or more away

Security deposit is an incidental fee charged in the event of damage or theft of property.

Rest assured, your security deposit will be returned 24 hours after you have checked out.

No, you may book for as low as 1 night

You may book as early or as late as you wish however dates cannot be guaranteed unless we receive a 50% deposit.

Eshae Living's properties are located across multiple locations in Kingston and St Ann, Jamaica.

Eshae Living provides modern, contemporary studios, 1 bedrooms, 2 bedrooms and 3 bedrooms.

During Your Stay

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish test for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Other Things To Note

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take 6 to 8 weeks in addition to cabinet production time.

Yes, we can, but it is a lengthy and expensive process to get an accurate match. We have to send out a sample of your existing finish for color matching. This can take test6 to 8 weeks in addition to cabinet production time.

Eshae Living Strict cancellation policy is designed to provide hosts with greater assurance of

income while offering guests limited flexibility to cancel their reservations. The key terms of

this policy are as follows:

Full Refund Eligibility: Guests can receive a full refund if they cancel within 24

hours of booking, provided the cancellation occurs at least 14 days before check-in.

50% Refund: If guests cancel between 7 and 14 days before check-in, they

are eligible for a 50% refund of the nightly rate.

No Refund: Cancellations made less than 7 days before check-in are

non-refundable, and the host receives full payment for all nights booked.

It’s important to note that cleaning fees are always refunded if a guest cancels before

check-in, regardless of the cancellation policy.

For stays of 28 nights or more, Eshae Living applies a Strict Long-Term cancellation policy:

Full Refund Eligibility: Guests must cancel within 24 hours of booking and at

least 28 days before check-in to receive a full refund.